Inform. Inspire. Connect.

MRL Fees & Services


MRL offers a number of services to the public including free internet access, faxing, notary services and more.


Book a Librarian
Copies & Faxes
Driver Improvement
Earbuds
Information Searches (obituary, article or genealogy)
Interlibrary Loan (ILL)
Internet Access
Notary Services
Outreach Services
Overdue Fines & Lost or Damaged Materials


Book at Librarian

Book a librarian for up to an hour-long appointment, personalized to meet your information needs. These appointments are available at the Central Library in Harrisonburg, VA. These sessions are designed to provide one-on-one instruction of library resources or technology questions. Simply fill out the form or call the Reference Desk at 540-434-4475 ext. 123. One of our Reference Librarians will contact you to set up a free session lasting up to one hour.

The following are types of assistance we can provide. See our FAQ below for more information

  • Researching a topic, including instruction on our subscription databases
  • Instruction on how to access our downloadable media resources such as Ebooks and Audiobooks.
  • Finding Information on specific illnesses, health conditions or wellness
  • Consumer research on specific products
  • Local history and genealogy research resources
  • Instruction and assistance with the use of Library resources
  • How to set up an email account

Frequently Asked Questions (FAQs)

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Copies & Faxes

You may print copies from any of our public computers or make copies. Fees for printing and copies are as follows:

  • Black & white: 25 cents per page
  • Color: 50 cents per page

You may send (United States only) or receive faxes at all branches of Massanutten Regional Library. At the Central Library faxing is available Monday through Thursday from 9:30 AM until 6 PM, and Friday and Saturday from 12 noon until 3:30 PM.

Fees for faxes are as follows:

  • 25 cents per page received
  • $1 per page sent

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Driver Improvement

MRL is an available testing site for those who have taken online driver improvement courses. Click the links below for more information. Tests available only at the Central Library in Harrisonburg are marked with an asterisk (*).

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Earbuds

You may bring your own earbuds/headphones for use with our computers and audiobooks or you may purchase a set from MRL for $1.50.

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Information Searches

MRL is happy to assist patrons search obituaries, articles and genealogical resources. Fees for such services are as follows:

Obituaries or articles fees (charged whether or not information can be found):

  • $5 per search plus $2 printing & postage

Genealogical Information:

  • Out of state: $20 per hour plus $2 postage or fax (emailed information has no postage fee)
  • Local: We recommend you visit the library in person for assistance in research.

Contact the Reference Department for assistance at 540.434.4475 ext. 122.

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Interlibrary Loan (ILL)

If MRL does not have the book or article you are looking for, we will do our best to borrow it for you from another library.
To receive articles, the fee for ILL is 25 cents per page.
To receive books, the fee for ILL is the cost of one way postage.
To receive microfilm, the fee for ILL is first class postage plus insurance.

Find more information and a request form here.

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Internet Access

Internet access is available at all library branches for library card holders in good standing (no outstanding fines or fees). Visitors and patrons without their library cards with them must present a valid driver’s license when they sign up and will be charged a $1 use fee per person, per location, per day. We also have printers available for your use at 25 cents a page for black and white copies, or 50 cents per page for color copies.  Our computers use Windows 10 and have Office 2016 available for use.

Free wireless internet is available at all locations.

All internet use is governed by our Internet Use Policy. Users must abide by this policy if they wish to continue to use our public computers.

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Notary Services

Notary services are available at Central Library beginning September 6, 2016. The fee for notary services is $4 per document.

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Outreach Services

Reading is a lifeline that connects people to information they need and stimulation they crave. For homebound, elderly and disabled people, a good book can be as important as a good friend.

The library offers a number of services for those who are unable make it in to one of our branches. These services include:

  • Books-by-Mail – A free service that provides books to individuals who are not able to visit the library due to a physical long- or short-term disability, illness, age-related challenges, or those without adequate means of transportation.
  • Deposit Collections – A rotating collection of regular and large print books is provided to institutions, such as nursing homes or adult life care facilities. These institutions work with our outreach personnel to choose books. They are checked out to the institution for four weeks and then rotated.

We also offer outreach programming for children:

  • Children’s Programming – A monthly storytime provided for area preschools and daycares by the Youth Services Department. A collection of books is checked out to the institution and rotated on a monthly basis.

Contact:

  • Adult Outreach Services: Lois Moyers at 540.434.4475 ext. 134
  • Youth Services Outreach: Mary Jo Swartzendruber at 540.434.4475 ext. 107
  • Or use our Contact Form

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Overdue Fines & Lost or Damaged Materials

Overdue Fines:

  • Most items: $.15 per day
  • DVDs: $1.00 per day

Lost or Damaged Materials:

Patrons are still responsible for overdue fines. Contact the library if you think you may have lost an item, we are always happy to work with you to help recover a missing item.

If you pay for a lost item and find the item within 60 days, return it for a refund of the cost of the item. Refunds over $20 paid for with cash or checks require a check to be sent to the patron. Processing fees and overdue fines are not refunded.

Damaged items are individually assessed. Patron will be contacted if there is a charge for damage.

We do not accept replacement items in place of payment.

Audiobooks

Entire set Full Cost of item, plus $2 process fee
Individual CD $10 per CD if the individual piece can be replaced, if not, the full cost of the item plus $2 process fee is charged
Graphics $2
Packaging

$9 for 1-12 pockets, $12 for 13-24 pockets, $16 for 25-40 pockets, plus $2 process fee

If only one sleeve is missing it is $3

Security strip $2.50

Playaways

Entire item Full cost of item, plus $2 process fee
Case $6
Graphics $2
Foam insert $3
Battery cover $1

DVDs/Videos

Entire item or main disc Full cost of the item, plus $2 process fee
“Bonus” DVD $8, if the bonus DVD was an alternate version of the movie (i.e. widescreen version) the fee will be half the full cost of the DVD
Part of a series Full cost of that item plus $2 process fee; patron may keep additional discs
Graphics $2
Insert $4
Case $4 for single, $6 for double, $8 for 4 or more (fee includes graphics)
Security strip $2.50

Music CDs

Entire item Full cost of item, plus $2 process fee
Graphics $2
Case $3 for single, $4 for double, $6 for 4 or more (fee includes graphics)
Lid $2
Tray $1

Books

Book Full cost of item, plus $2 process fee
Book cover $3

Magazines, Maps, Newspapers, and Pamphlets

Item Cover cost of the item found in our records

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